Inside Sales Agent – Residential Real Estate at World Class Contact Centers

Location: Remote
Focus: New Construction Buyer Leads
Type: Performance-Based Opportunity

Who We Are:

We work with high-performing real estate agents and brokers who focus on new construction homes. Our leads are warm and motivated—people who have already expressed interest in buying.

We don’t chase unmotivated sellers. We don’t cold call random lists. We talk to real buyers ready to make moves.

Now, we need a ISA to turn these leads into booked appointments and help our agents close deals.

The Role:

As our ISA, your mission is simple: convert buyer inquiries into qualified appointments.

You’ll:

• Call inbound residential buyer leads (new construction focus)
• Qualify buyers: location, timeline, budget, home type, and motivation
• Assess financial readiness: cash vs. financing, pre-approval status, credit range, down payment readiness
• Identify who’s serious and ready to move
• Set qualified appointments directly on agent calendars
• Perform live transfers when appropriate
• Follow up consistently via phone, text, and CRM tasks
• Keep clean, accurate CRM records

Bottom line: You create opportunities. You make things happen.

This role is NOT: 

• Cold calling strangers
• Calling expired listings or FSBOs
• Wholesale outreach
• Random list prospecting

You’ll only work with inbound or warm buyer leads who are actively interested in new construction homes.

What We’re Looking For:

• Experience with Follow Up Boss or other real estate CRMs
• Confident, professional phone presence
• Excellent English communication
• Ability to guide conversations and overcome objections
• Experience calling residential real estate buyer leads
• Appointment setting experience
• Attention to detail and fast, accurate CRM data entry
• Ability to naturally assess financial readiness
• Reliable internet and quiet workspace

What Success Looks Like:

• High contact rate with leads
• Clean CRM records
• Consistent, timely follow-up
• Strong appointment show rate
• Professional representation of the brand
• Proactive communication with the team

You thrive in a performance-driven, results-oriented environment.

Compensation & Perks:

• Base pay (depending on experience)
• Performance bonuses per qualified appointment
• Commission on closed deals
• Growth opportunities into leadership as volume scales

 We reward results, not time logged.

Who You Are:

• Competitive and goal-driven
• Love being on the phone and talking to people
• Detail-oriented and organized
• Take pride in your numbers and results
• Self-motivated and don’t need micromanagement
• Looking for a long-term, growth-focused opportunity

If you’re ready to crush it on the phone, close deals, and earn what you’re worth, this role is for you.